Edit queries for Find Solution

Applies to User Roles:

System Administrator

Find solution enables you to find information in the Knowledge Base. You can use fields that are predefined in the link file when you create a Find Solution query. For information on understanding links, including how to add or modify a link, see the related topics.

To edit queries for Find Solution:

  1. Click Tailoring > Database Manager.
  2. Type link in the Form field, and then click Search.

    Service Manager displays a list of all forms named link.

  3. Double-click the form link.
  4. In the Name field, type kn, and then click Search.

    A list of all link records that begin with kn opens.

  5. Select a link record.
  6. Open the More Actions menu and choose Select Line.
  7. Edit any field to change the query. For example:

    Field (From/Source)Unique key in core file.
    File (To/Target)Name of the table Service Manager should fill from or to.
    Field (To/Target)Unique key in change file.

  8. Save the query.
  9. Click Back to exit.

Related topics

Understanding links

Add a new link file
Modify an existing link