Develop > Tailoring > Links > Understanding links > Add a new link file

Add a new link file

Applies to User Roles:

System Administrator

To add a new link file:

  1. Click Tailoring > Tailoring Tools > Links.
  2. In the Name field, type the name of the form or file. If desired, type a descriptive name or phrase in the Description field.
  3. Click New to create the new link record.
    The record opens for editing.
  4. Type the relationships in the appropriate columns.
  5. Click Save to add the new link record.

Related concepts

Understanding links
Advanced link editing features
Specifying a link query
Copying fields by name during fill operations
Scalar/non-scalar field links
Keeping changes
Link dependencies within Service Desk
Document Engine master link record
Specifying a link query

Related tasks

Modify an existing link
Test a link
Delete a link
Access advanced link maintenance