Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
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Set up a legacy listener
The out-of-box server sc.ini file is configured to connect to the sample database. To connect to another RDBMS, edit the parameters in the sc.ini file.
To set up a legacy listener on a Window or UNIX server:
- Edit the legacy sc.ini file:
- Log in to the Service Manager server with an administrator account.
- Open a command prompt and navigate to the RUN folder in the LegacyIntegration folder in the Service Manager Server directory. For example, <Service Manager installation path>\Server\LegacyIntegration\RUN.
- Open sc.ini with a text editor.
To connect to your Service Manager RDBMS, add the database connectivity settings. Make sure that these settings match the settings that you used when you set up your RDBMS connection.
If the legacy listener will connect to a case-insensitive Oracle database, add the parameter sql_oracle_binary_ci to the sc.ini file.
- (For Windows) Add the following parameter on its own line: ntservice:<Service Manager Legacy Read-only Service Name>.
- Save and close the sc.ini file.
- (For Windows) Install the Windows service:
- Log on to the Windows server as a user with local administrator privileges.
- Open a command prompt and navigate to <Service Manager installation path>\Server\LegacyIntegration\RUN.
Type scservic -install.
This command creates a Windows service with the name specified by the ntservice parameter in the sc.ini file.
- (For Unix) Run the
scstartscript in the <Service Manager installation path>\Server\LegacyIntegration\RUN folder.
