Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Request Management events
You can use event registration to view details of registered events, which are stored in the eventregister table. The table below lists some of the out-of-box events for Request Management.
Note This list is not all-inclusive.
| Event | Event type |
Description |
|---|---|---|
| rmlarchwaystatus | input | Used to update the backend status of a field in a line item. |
| rmlin | input | Provides access to Request Management line items. |
| rmlineitemupdate | input/output | Used to update the quantity.returned field of a line item. |
| rmoappr | input | Provides access to Request Management order approval. |
| rmoarchwaystatus | input | Used to update the backend.status field of an order. |
| rmoin | input | Provides access to Request Management order input. |
| rmorder | output | Used by Asset Manager. |
| rmorderupdate | output | Used by Asset Manager. |
| rmqappr | input | Provides access to Request Management quote approval. |
| rmqin | input | Provides access to Request Management quote input. |
| rmreceiveline | input | Used to receive a line item. |
