Trigger approvals based on the risk value

To trigger the approval upon certain risk values, follow these steps:

1. Log on to Service Manager as System Administrator.
2. Click Tailoring > Document Engine > Approvals.
3. Click Search. A list of approvals opens.
4. Select Approval Depending on RC Risk Value.

5. Change the default approval condition toupper (risk.severity in $L.file="HIGH") accordingly.

   For example, if you set the condition as toupper (risk.severity in $L.file="MEDIUM"), the approval is triggered when the risk value of a change is medium.

   Note You can also add approval conditions for risk values if necessary.

6. Click Save.

To view the risk value populated by RC, follow these steps:

1. Log on to the Service Manager web client.
2. Click Miscellaneous > Calendar.
3. Select the change record you want to view from the Summary list.
4. In the Preview tab, select Overview. You can view the Risk value in the Analysis Info section.

Related topics

Micro Focus Release Control (RC)
Change Assessment
Managing approvals in Change Management
Using RC calculated risk for Change Approval

View Change Assessment in Change Management
View the Calendar from the System Navigator
View the Calendar from interactions, incidents, or problems
View the Calendar in Change Management
Approve, deny, or retract a change