Integrate > Micro Focus UCMDB > Using the ServiceManagerAdapter9.41 Adapter > How to Upgrade Your Integration > Task 1: Close All SM Unplanned Changes and Incidents Created for CI Modifications

Task 1: Close All SM Unplanned Changes and Incidents Created for CI Modifications

Before you upgrade to Service Manager (SM) 9.41 or later, close all unplanned change and incident records that were created due to CI modifications. After upgrading to version 9.41 or later, you will run a full data push to resynchronize CI names from UCMDB to the display.name field in the Service Manager device table.