Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Multi-Tenancy Use Cases
The following table describes the necessary actions to perform in various deployment situations to address multi-tenancy issues.
| Deployment Integration Type | Description |
|---|---|
|
UCMDB with multi-tenancy rules SM without multi-tenancy rules |
When implementing a UCMDB-SM deployment that has existing multi-tenancy rules in UCMDB and does not have multi-tenancy rules configured in SM, the user creates multi-tenancy rules in SM manually and according to the rules in UCMDB. |
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SM with multi-tenancy rules UCMDB without multi-tenancy rules |
When implementing a UCMDB-SM deployment that has existing multi-tenancy rules in configured SM and does not have multi-tenancy rules configured in UCMDB, the user creates multi-tenancy rules in UCMDB manually as well as according to the rules previously configured in SM. |
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UCMDB without multi-tenancy rules SM without multi-tenancy rules |
When implementing a UCMDB-SM deployment that does not have multi-tenancy rules configured in UCMDB or in SM, the user configures the rules in SM. During the configuration process using the SM multi-tenancy wizard the user can create corresponding tenancy configuration in UCMDB. By creating corresponding tenancy configurations in SM the user also creates a corresponding tenant in UCMDB. |
