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Searching with adaptive learning

When adaptive learning is enabled, data about the queries that returned documents that were used for solving issues is stored and integrated into the documents when they are indexed. This allows the scope of the search to grow beyond the actual content of the document itself. Adaptive learning is only available for searches of sclib-type knowledgebases.

Searching is enhanced by adaptive learning as follows:

  • Adding additional words from the saved queries to the content of the document means that additional hits on the document occur when these words are supplied in a new query.
  • The words and phrases collected by adaptive learning can be further weighted to increase the relevancy value of a particular document, which means some documents are found more frequently and appear higher on the hitlist.

Related topics

Adaptive learning

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