Itemizing costs

Contract Management enables you to itemize the cost of fixing a particular incident. Detailed cost data helps the user make informed decisions by answering such questions as:

  • What type of incidents are the most expensive to fix?
  • What percentage of your costs are parts?
  • What percentage of your costs are labor?

Related topics

Service Level Management
Service Contracts overview
Working with service contracts
Service contracts
Service contract tasks
Entitlement checking
Handle time costs
Cost assessment
Labor costs
Parts costs
Currency records

Related topics

View an expense line record
Display a cost table and expense line record