Use > Request Fulfillment > Security > Request Management security areas

Request Fulfillment security areas

The security areas for Request Fulfillment are Request, Request Tasks, and Request Management Configuration. These areas contain the default security rights and settings for requests and request tasks in the Request Fulfillment module. The security rights and settings will be inherited by the new roles created in an area when no settings are specified in the security role.

Area

System navigator menu items for this area

Request

This area contains the default security rights and settings for requests. The rights will be copied to new roles created for this area. However, the settings will only be inherited if there are no settings specified on the role.

Request Tasks

This area contains the default security rights and settings for request tasks. The rights will be copied to new roles created for this area. However, the settings will only be inherited if there are no settings specified on the role.

Request Management Configuration

This area contains the default security rights and settings for Request Fulfillment configuration. The rights will be copied to new roles created for this area. However, the settings will only be inherited if there are no settings specified on the role.

Note When you set the security rights for a security role in the Request Management Configuration area:

  • The View right is to view the settings defined in the Configuration menu.
  • The Update right is to update the values of existing settings defined in the Configuration menu.
  • The New and Delete rights are to create and delete a setting in the Configuration menu, such as category.
  • The Admin right enables operators to perform the administrative activities listed under the Administration menu of Request Fulfillment.

Default rights

When you create new security roles, they inherit the default rights that are defined in the security area. The following table describes the out-of-box rights that are defined in the Request, Request Tasks, and Request Management Configuration areas.

Area Name View New Update Delete/Close Modify Template
Request True False Never Never False
Request Tasks True False Never Never False
Request Management Configuration No rights

Default settings

The default settings defined in areas will be inherited only if no value is specified for the settings on the role. In an out-of-box system, none of the default settings is checked or set in the Request, Request Tasks, and Request Management Configuration areas.

The follow table describe the details of the settings for the Request Fulfillment module.

Security Area

Setting (label)

Description

Request

Manager Group

Used by ApprovalDef: (mgr)/(MGR)

Request

Request Tasks

Can Alternate Form

If selected (set to true), enables members of this role to select an alternate form for viewing the currently displayed record.

Request

Can Approve

If selected (set to true), enables members of this role to approve/deny requests/request tasks or retract previous approval/denial.

Request

Can Delegate Approvals

If selected (set to true), enables members of this role to delegate approvals.

Request

Request Tasks

Skip Inefficient Query Warning

If selected (set to true), bypasses the inefficient query warning for members of this role;

Normally, it is desirable to warn an operator when they have entered an inefficient (partially or non-keyed) query.

Request

Request Tasks

Append Query

A query for Service Manager to append to all queries run by members of this role.

Request

Request Tasks

Initial Format

The name of the form to display when a member of this role first enters a given application.

Request

Request Tasks

QBE Format

The QBE form to use when displaying records for members of this role.

Request

Request Initial View

The default view to display when the members of this role open the request queue.

Request

Request Queue Format

The default queue form to display when the members of this role open the request queue.

Request Tasks

Request Task Initial View

The default view to display when the members of this role open the request task queue.

Request Tasks

Request Task Queue Format

The default queue form to display when the members of this role open the request task queue.

Request

Edit Task Planner

If selected (set to true), enables members of this role to edit task planner in the request records.

Related topics

Security

Request Fulfillment security roles and settings