Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
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Consolidated menu entry for interaction creation
Depending on whether Smart Analytics is enabled and whether the new streamlined interaction solution is used, the menu entries for creating new interactions are different. To learn how the menu entries are consolidated, see the following table:
| Smart Analytics | Enable "Create New Interaction" Menu Entry | Consolidated menu entry for interaction creation |
|---|---|---|
| Enabled |
Checked (to use the original interaction solution as in SM 9.40) |
Two menu entries are available:
|
| Enabled |
Unchecked (to use the new streamlined interaction solution) |
Create Smart Interaction |
| Disabled | Checked | Create New Interaction |
| Disabled | Unchecked | Create Streamlined Interaction |
Note For operators with the "SysAdmin" capability word, all the three menu entries are visible regardless the system setting.
Related topics
