Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Multiple security roles
When an operator has multiple security roles, the operator's data access rights are combined to give the operator the greatest data access.
When the rights do not include specific allowed statuses and allowed categories, all statuses and categories are available for the role within the area. Refer to the following examples:
- If an operator has view rights for one role in an area and update rights for another role in that area, then the operator has view and update rights for the area.
- If an operator has allowed statuses and allowed categories specified in one role and not in another role, then the operator is able to access all categories and statuses for the area.
- If an operator has multiple roles that include different allowed statuses and allowed categories, the allowed statuses and allowed categories are merged so that the operator has all allowed categories and allowed statuses. No allowed statuses and allowed categories are duplicated.
- If an operator has multiple settings because the operator has been assigned multiple roles, the operator only has the actual settings for the first settings in the operator record .
