Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Application profiles: Request Management
The default application profiles for Request Management contain the following values.
Name | DEFAULT | request admin | request approver | request coordinator | request receiver | request reviewer | request tech | requestor | scheduler | sysadmin |
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Manager Group | PROCUREMENT | |||||||||
Member Groups | ASSET MANAGEMENT, EMERGENCY GROUP, FACILITIES, HELPDESK, LAN SUPPORT, M/F SUPPORT, ONSITE SUPPORT, PROCUREMENT, SERVICE DESK, SOFTWARE, SUPPORT ADMIN, SYSTEMS ADMIN, TELECOMS, TRAINING, VPOPS, VPSYS, WAN SUPPORT | ASSET MANAGEMENT, EMERGENCY GROUP, FACILITIES, HELPDESK, LAN SUPPORT, M/F SUPPORT, ONSITE SUPPORT, PROCUREMENT, SERVICE DESK, SOFTWARE, SUPPORT ADMIN, SYSTEMS ADMIN, TELECOMS, TRAINING, VPOPS, VPSYS, WAN SUPPORT | ASSET MANAGEMENT, EMERGENCY GROUP, FACILITIES, HELPDESK, LAN SUPPORT, M/F SUPPORT, ONSITE SUPPORT, PROCUREMENT, SERVICE DESK, SOFTWARE, SUPPORT ADMIN, SYSTEMS ADMIN, TELECOMS, TRAINING, VPOPS, VPSYS, WAN SUPPORT | ASSET MANAGEMENT, EMERGENCY GROUP, FACILITIES, HELPDESK, LAN SUPPORT, M/F SUPPORT, ONSITE SUPPORT, PROCUREMENT, SERVICE DESK, SOFTWARE, SUPPORT ADMIN, SYSTEMS ADMIN, TELECOMS, TRAINING, VPOPS, VPSYS, WAN SUPPORT | ASSET MANAGEMENT, EMERGENCY GROUP, FACILITIES, HELPDESK, LAN SUPPORT, M/F SUPPORT, ONSITE SUPPORT, PROCUREMENT, SERVICE DESK, SOFTWARE, SUPPORT ADMIN, SYSTEMS ADMIN, TELECOMS, TRAINING, VPOPS, VPSYS, WAN SUPPORT | ASSET MANAGEMENT, EMERGENCY GROUP, FACILITIES, HELPDESK, LAN SUPPORT, M/F SUPPORT, ONSITE SUPPORT, PROCUREMENT, SERVICE DESK, SOFTWARE, SUPPORT ADMIN, SYSTEMS ADMIN, TELECOMS, TRAINING, VPOPS, VPSYS, WAN SUPPORT | ASSET MANAGEMENT, EMERGENCY GROUP, FACILITIES, HELPDESK, LAN SUPPORT, M/F SUPPORT, ONSITE SUPPORT, PROCUREMENT, SERVICE DESK, SOFTWARE, SUPPORT ADMIN, SYSTEMS ADMIN, TELECOMS, TRAINING, VPOPS, VPSYS, WAN SUPPORT | EMERGENCY GROUP | ||
Area | All | All | All | All | All | All | All | All | All | All |
Require Password | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE |
Approval Groups | ASSET MANAGEMENT, EMERGENCY GROUP, FACILITIES, HELPDESK, LAN SUPPORT, M/F SUPPORT, ONSITE SUPPORT, PROCUREMENT, SERVICE DESK, SOFTWARE, SUPPORT ADMIN, SYSTEMS ADMIN, TELECOMS, TRAINING, VPOPS, VPSYS, WAN SUPPORT | ASSET MANAGEMENT, EMERGENCY GROUP, FACILITIES, HELPDESK, LAN SUPPORT, M/F SUPPORT, ONSITE SUPPORT, PROCUREMENT, SERVICE DESK, SOFTWARE, SUPPORT ADMIN, SYSTEMS ADMIN, TELECOMS, TRAINING, VPOPS, VPSYS, WAN SUPPORT | ASSET MANAGEMENT, EMERGENCY GROUP, FACILITIES, HELPDESK, LAN SUPPORT, M/F SUPPORT, ONSITE SUPPORT, PROCUREMENT, SERVICE DESK, SOFTWARE, SUPPORT ADMIN, SYSTEMS ADMIN, TELECOMS, TRAINING, VPOPS, VPSYS, WAN SUPPORT |
Rights
Name | DEFAULT | request admin | request approver | request coordinator | request receiver | request reviewer | request tech | requestor | scheduler | sysadmin |
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Basic Options | ||||||||||
All Functions | FALSE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE | FALSE | TRUE | TRUE |
New | FALSE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | TRUE | TRUE | TRUE |
Close | FALSE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | TRUE |
Update | Never | Always | Always | Always | Always | Never | Always | Never | Always | Always |
View | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE |
Allowed statuses | ||||||||||
Audit History | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE |
Calculate Impact | FALSE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | TRUE | FALSE | TRUE |
Change Category | FALSE | TRUE | FALSE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Change Phase | FALSE | TRUE | FALSE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Conf Close | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE |
Conf Copy Open | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | TRUE | FALSE | FALSE |
Conf End | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | TRUE | FALSE | FALSE |
Conf Open | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE |
Conf Next Phase | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE |
Conf Print | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE |
Conf Reopen | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE |
Conf Update | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE |
Copy Open | FALSE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | TRUE | FALSE | TRUE |
Generate Orders | FALSE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | TRUE | FALSE | TRUE |
Line Items | FALSE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | TRUE | FALSE | TRUE |
List Pages | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Post | FALSE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | TRUE | TRUE | TRUE |
Receive | FALSE | TRUE | FALSE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Reopen | FALSE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | TRUE | FALSE | TRUE |
Update when closed | FALSE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Search Duplicates | FALSE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Select | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Show Scripts | FALSE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | TRUE | FALSE | TRUE |
Split | FALSE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Show Subtotals | FALSE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | TRUE | FALSE | TRUE |
Validity Lookup | FALSE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | TRUE | FALSE | TRUE |
Views | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Alert/Approval
Name | DEFAULT | request admin | request approver | request coordinator | request receiver | request reviewer | request tech | requestor | scheduler | sysadmin |
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Alert Options | ||||||||||
Alert Log | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Approval Options | ||||||||||
Approval Action | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Approval Log | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Approvals | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Approve | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Deny | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Retract | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Mass Approve | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Mass Deny | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Override | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Reeval | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Reset | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | FALSE | FALSE | TRUE |
Delegate Approvals | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE | FALSE |
Print/Query
Name | DEFAULT | request admin | request approver | request coordinator | request receiver | request reviewer | request tech | requestor | scheduler | sysadmin |
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Print Options | ||||||||||
Background | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Foreground | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | |
Print List | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Print Recs | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Printer | sysprint.mvs | sysprint.mvs | sysprint.mvs | sysprint.mvs | sysprint.mvs | sysprint.mvs | sysprint.mvs | sysprint.mvs | sysprint.winnt | |
QBE List Report | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg |
QBE List Format | ocmr.qbe | ocmr.qbe | ocmr.qbe | ocmr.qbe | ocmr.qbe | ocmr.qbe | ocmr.qbe | ocmr.qbe | ocmr.qbe | ocmr.qbe |
QBE Recs Report | print.records.bg | print.records.bg | print.records.bg | print.records.bg | print.records.bg | print.records.bg | print.records.bg | print.records.bg | print.records.bg | print.records.bg |
QBE Recs Format | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg | print.qbelist.bg |
Query Options | ||||||||||
Active | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Advanced Search | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
All | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Clear | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | TRUE | FALSE | TRUE |
Append Query | ||||||||||
Time Limit | 00:00:10 | 00:00:10 | 00:00:10 | 00:00:10 | 00:00:10 | 00:00:10 | 00:00:10 | 00:00:10 | 00:00:00 | 00:00:10 |
Deferred | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Inactive | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Mod Time Limit | FALSE | TRUE | TRUE | TRUE | FALSE | FALSE | FALSE | FALSE | FALSE | TRUE |
Partial Key | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Restore | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE | TRUE | FALSE | TRUE |
Skip Warning | FALSE | TRUE | TRUE | TRUE | FALSE | FALSE | FALSE | FALSE | FALSE | TRUE |
Standard | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Structured | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | TRUE | FALSE | TRUE |
Initial Format | ||||||||||
QBE Format |
Category/Statements
Name | DEFAULT | request admin | request approver | request coordinator | request receiver | request reviewer | request tech | requestor | scheduler | sysadmin |
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Category Restrictions | ||||||||||
Default Category | ||||||||||
Allowed Categories | ||||||||||
Statements |
Queue Options
Name | DEFAULT | request admin | request approver | request coordinator | request receiver | request reviewer | request tech | requestor | scheduler | sysadmin |
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Quote Initial View | All my open requests | All my open requests | All my open requests | All my open requests | All my open requests | All my open requests | All my open requests | All my open requests | All my open requests | All my open requests |
Order Initial View | All open orders for Compaq | All open orders for Compaq | All open orders for Compaq | All open orders for Compaq | All open orders for Compaq | All open orders for Compaq | All open orders for Compaq | All open orders for Compaq | All open orders for Compaq | All open orders for Compaq |
Line Item Initial View | Deferred new Employee Setups | Deferred new Employee Setups | Deferred new Employee Setups | Deferred new Employee Setups | Deferred new Employee Setups | Deferred new Employee Setups | Deferred new Employee Setups | Deferred new Employee Setups | Deferred new Employee Setups | Deferred new Employee Setups |
Quote Queue Format | ||||||||||
Order Queue Format | ||||||||||
Line Item Queue Format |
Related topics
Application profiles
Environment record