Enable or disable the Apply Change Model option for a change workflow phase

User Roles: System Administrator, Change Manager

In the out-of-box setting, the Apply Change Model option is available only for change records that use the Project Proposal, Emergency Change, Normal Change, or Standard Change workflow and are in a phase before Authorization.

You can enable or disable this option for a phase of a change workflow by configuring the Chm Apply Change Model action in the workflow phase.

To enable the “Apply Change Model” option for a change workflow phase, follow these steps:

1. Click Change Management > Configuration > Change Workflows from the System Navigator. All change workflows are displayed.
2. Open the change workflow that you want to configure.
3. Select a phase in the workflow, and then click the Actions tab.

4. Click Add to add an action with the following settings:

   • Id: type Apply Change Model
   • Action: select Chm Apply Change Model
   • Location: select More Options List
   • Action Condition: Select RAD Expression, and then enter $L.tableAccess.update=true
   • Requires lock: select the check box (true)
5. Click Save.
6. To disable this option for this phase, select the Apply Change Model action, and click Delete.

Related topics

Configuring change models

Processes and Best Practices

Create a new change model

Add a task to a change model

Map change model fields into change records

Use change models in the Service Catalog connector