Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Log on to the Windows client
To log on to the Service Manager Windows client, follow these steps:
- Contact your system administrator to obtain the following for the Service Manager server to which you want to connect:
- The server host name or IP address
- The server port number
- Your user name and password
- From the Windows Start menu, click All Programs > Micro Focus > Service Manager x.xx > Client. This is the default path for the client installation. Your path may be different.
- Click File > Connect to display the Connections dialog box. From this window you can choose an existing connection or create a new connection.
- If you want to choose an existing connection,select the connection name, and then click Connect.
- If you want to create a new connection, follow these steps:
- Click New on the Connections dialog.
- Specify the details for the connection. For more information about how to do this, see Create a connection.
- Click Connect.
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