Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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Choosing a calculation method
Choosing the calculation method for the number of installations enables you to verify that you have not exceeded the number of rights specified in the software license. For example, an office software license credits you with one thousand (1,000) rights. Each software installation consumes ten points. The software installation counter enables you to verify that the software has not been installed more than one hundred (100) times (100 x 10 = 1,000). Service Manager provides three calculation methods:
- Count each installation regardless of the number of workstations or users.
- Count each workstation regardless of the number of installations on each workstation or users on the workstation.
- Count each user regardless of the number of workstations or installations.
Related topics
What is a software counter?
Compliance messages
Create a software counter
Clear the compliance message log
Check software license compliance manually
Check software license compliance automatically
