Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Schedule a reset
Applies to User Roles:
System Administrator
If you chose to schedule a reset by clicking the Schedule button on the reset prompt you are prompted with a schedule dialog, Service Manager displays a schedule form.
To schedule a reset:
- Provide a date in a DD/MM/YYYY format in the Date/Time to run field.
- Provide a time in an HH:MM:SS format the Date/Time to run field.
- Select a Repeat Interval option to reset the file on a regular basis.
This setting is optional.
The interval period starts from the time and date set in steps 2 and 3.
- Monthly – reset once a month.
- Quarterly – reset every three months.
- Semi-annually – reset every six months.
- Annually – reset once a year.
- Other – reset in the specified number of days, at the specified time.
Use the dd hh:mm:ss format, where dd is the number of days from the initial date and time, and hh:mm:ss is the time of day. For example, 26 10:00:00 schedules the reset to run at 10 a.m., 26 days from the initial reset date and time set in the Date/Time to run field.
- Click Schedule to confirm the reset action.
Related topics
Regenerating database keys
Resetting a database table
Resetting the database and all records
Regen a database dictionary
Regenerate database keys
Reset a database table from Database Manager
Schedule a regeneration
