Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Installing language pack
The procedure described in this section is specifically for applying language packs for Service Manager 9.60.
Note Service Manager 9.60 language packs are designed to use Applications Patch Manager for installation.
The Applications Patch Manager described here is the same as the Applications Patch Manager that you use to apply regular applications patches and Applications Content Packs, except that it has been extended to support language packs.
You must install the server language pack on the same system where you installed the Service Manager server. You can install multiple languages on a Service Manager server. This allows users to select the language they want Service Manager to display the applications forms in.
While the server displays Service Manager applications forms in the selected language, the client’s operating system language determines the language that the client menus display. For example, a Windows client running on an English operating system will display menus in English even though the applications forms might be in Japanese.
You can install the Service Manager server language pack on either a Windows or Linux system.
Note All steps described in this section must be performed in the Windows client. Applying a language pack using the web client is not supported.
