Install > Install Service Request Catalog (SRC) > Review installation contents and requirements

Review installation contents and requirements

Installation contents

The Service Request Catalog installation package contains:

  • A web application archive (src-9.60.war) file that creates the browser interface when you deploy it by using Apache Tomcat.

  • A simple encryption tool, ( in a zip archive. The encryption tool encrypts the password of the Service Manager administrator.

  • An xml validation tool ( to ensure that the manifest.xml file is configured properly.

  • A migration tool to assist in the moving your Service Request Catalog customizations to this version of Service Request Catalog. For details on how to use the migration tool, seeService Request Catalog Customization.

Review requirements

For detailed information on Service Request Catalog requirements, refer to the Service Manager Compatibility Matrix.

Important notes:

  • Before you deploy and configure Service Request Catalog9.60, you must complete all installation tasks for upgrading your Service Manager server and applications to version 9.60.
  • If you have previously upgraded from an older version of Service Manager, you should make sure that you have resolved all conflicts from the upgrade before you install Service Request Catalog9.60. Service Request Catalog relies on Service Manager for the majority of its functionality.
  • Service Request Catalog uses LW-SSO version 2.41.
  • If you also want to use LDAP together with Service Manager and Service Request Catalog, refer to the Service Manager LDAP Best Practices Guide on the following Web site:

Documentation notes

Specified installation folder and path locations are generally relative to the location of the installed Tomcat instance and deployment location of the src-9.60.war file. When you see a path that includes a hard drive letter (C:\), the actual location always depends on the user's discretion. You can substitute the actual drive that you choose. When you see a path that includes an ellipsis (...), it represents the discretionary part of the path and folder structure on your local drive. Example: C:\...\apache-tomcat-8.0.x

The C:\...\ notation assumes that you chose the default installation path for Apache Tomcat. When you encounter this path notation in examples, you can always substitute your local path.

For Linux, the default folder structure is always represented with this convention: /opt/...

You can assume all tasks and steps are required unless they are marked Optional.