FrameRestore option

The FrameRestore option directs Service Manager to take the focus when a DDE advise hot link updates. For example, if the FrameRestore parameter is added to an advise DDE RAD panel, a software telephone being used by an agent to receive a call takes the focus. This allows the agent to answer the call without searching for the soft phone application.

To activate the FrameRestore option in RAD, enter FrameRestore as the fifth input value parameter in the appropriate DDE advise panel.

Related topics

Dynamic Data Exchange (DDE)