Micro Focus CMS

Service Manager can integrate with the following Micro Focus Configuration Management System components: Universal CMDB (UCMDB), UCMDB Browser, and UCMDB Configuration Manager.

Universal CMDB is a Configuration Management database for enterprise IT organizations to capture, document, and store information about configuration items (CIs), service dependencies, and relationships that support business services. When integrated with a Service Manager system, Universal CMDB stores the actual state of CIs and CI relationships, while the Service Manager system stores the expected or managed state of the CIs. Service Manager tracks any change requests, baselines, and historical updates CIs in the Universal CMDB.

UCMDB Browser is a UCMDB add-on, and UCMDB Configuration Manager is a UCMDB component.

Related topics

Configuration items
Configuration item actual states
Micro Focus UCMDB Configuration Manager
Micro Focus UCMDB Browser
Universal CMDB