Before you start

As the System Administrator, you must:

  • Have already installed Service Manager on a web accessible location. F

  • Your web application server meets the requirements that are described in the Service Manager compatibility matrix. For details, refer to the Service Manager Support Matrix at Support Matrices.
  • Configure the JVM memory settings on the web application server as below:

    • Minimal setting: -Xms:1024m, -Xmx:1024m, -XX:PermSize=256m

    • Recommended setting: -Xms:1500m, -Xmx:1500m

  • Set JAVA_HOME to the location where the JDK was installed (for Tomcat only), or enable the profiles to use the version 7.0 SDK (for WAS 8.5.5 only).

    For example, use the following command on a 32-bit operation system:

    managesdk -enableProfileAll -sdkname 1.7_32 -enableServers

  • Review the browser requirements for smartphones.
  • Set up your Mobile Applications preferences.
  • Configure Service Manager.