Add a new problem area to a subcategory

User Roles: System Administrator

You can add a new problem area to a subcategory directly. Additionally, you can view a list of the areas that are associated with the current subcategory, together with the record details for each area.

To add a new problem area to a subcategory, follow these steps:

1. Click Problem Management > Configuration in the system navigator.
2. Click Problem Categories > Search.
3. Select the problem category with which the subcategory is associated.
4. Under the Subcategories tab, select the subcategory to which you want to add a new area.
5. Click theLink New Areas button.
6. Type a name for the new area.
7. Type a description for the area.
8. Click Save to add the new area.

Related topics

Create a problem category
Add a New Subcategory To a Problem Category