Report schedule task lifecycle

Service Manager creates the schedule tasks for a report schedule. A schedule record can generate several schedule tasks. Each schedule task includes lifecycle states relating to the process from task created, to preparing report data, and to exporting report data, as shown in the following figure.

The state transition from Created to Preparing can be interrupted when the administrator:

  • Disables reporting
  • Stops sending reports or dashboards via email, if the scheduled reports are sent only via email

The state transition from Prepared to Sending can be interrupted when the administrator:

  • Stops sending reports or dashboards via email, if the scheduled reports are sent only via email.
  • Does not specify a location for the exported reports, if the scheduled reports are only exported to the file server
  • Service Manager cannot interrupt the state transition from Preparing to Prepared or the state transition from Sending to Exported.
  • If you disable reporting, it will prevent Service Manager from generating any more schedule tasks.

Related topics

My reports
My dashboards
Report schedule and distribution
Report administration

Related topics

Create a report
Create a dashboard
Create a report schedule

Related topics

Report descriptions and usage