SAML SSO setup

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

The SAML SSO setup procedure varies depending on whether your organization uses Service Manager Service Portal as an end user portal:

If you are using Service Manager Service Portal as a Service Manager end user portal, use the IdM service bundled with Service Manager Service Portal. For details, see Configure SAML SSO using the Service Portal IdM.

If you are not using Service Manager Service Portal, use the standalone IdM service. For details, see Configure SAML SSO using the standalone IdM.

The setup procedure involves the following components:

The SM Server and web client (Web Tier, Service Request Catalog (SRC), or Mobility Client)

Service Manager Service Portal

The Micro Focus Identity Manager (IdM) service (standalone or bundled with Service Manager Service Portal)

A third-party Identity Provider (IdP), that is, Microsoft ADFS

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