Associate an existing Problem category with the new workflow

You can update existing problem categories, subcategories and areas and associate the updated categories with the new workflow so that they can be used in another business process.

To associate an existing change category with the new workflow, follow the steps below:

1. From the System Navigator, click Problem Management > Configuration > Problem Categories.
2. Click Search.
3. Select the problem category for which you want to add a workflow. For example, problem.
4. In the Problem Category page, remove the currently assigned workflow from the Workflow field.
5. Type SMQCIntPbM in the workflow field.

6. Click Save to associate the problem category with the workflow.