Create a view

To create a view:

  1. Log on to QC with the integration account SMQCIntUser.
  2. In the Defects module, click View / Filter/Sort / Set Filters/Sort. The purpose of this view is to make the QC Synchronizer correctly filter those defects to be synchronized to SM as Problems.
  3. Set Synchronize with SM Problem to Y.
  4. Add a view to Favorites:

    • Name: SMIntegrationView
    • Location: Private

In QC Synchronizer this view will be selected as the QC data filter. Without this filter, QC defects cannot be forwarded to SM as Problems.