Integrate > Micro Focus ALM > QC/ALM Defect -> SM Problem > Customizing Service Manager for Problem Management

Customizing Service Manager for Problem Management

The following diagram summarizes the components which require tailoring in Service Manager.

To customize Service Manager for Problem Management, perform the following tasks:

  1. Add fields
  2. Specify the External Access Definition on Service Manager
  3. Create a subform
  4. Add the subform to a form