Closure

Status Closed
Rule Set Notification is triggered when the status is moved to Closed
Notification name(notification definition table) Problem Closure
Recipients Problem Coordinator, Requestor
Subject Problem %S (Problem number) is closed
Format

NOTE: SYSTEM GENERATED EMAIL, PLEASE DO NOT REPLY. FOR MORE INFORMATION REFER TO THE PROBLEM RECORD IN THE SYSTEM.

Dear Sir/Madam,

The Problem %S (Problem number) has been Closed.

Problem details are as follows:

Title:

Category:

Description:

Solution:

Closure Code:

Click here to go to the Problem record (provide the link to Problem record)

 

Thanks and regards,

Micro Focus Service Manager