Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Search for | Example | Results |
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A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Search for | Operator | Example |
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Two or more words in the same topic |
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Either word in a topic |
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Topics that do not contain a specific word or phrase |
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Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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A combination of search types | ( ) parentheses |
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Modify the form for static messages
This process publishes a non-updating, text message to a user’s form. The message remains unchanged until you edit it manually.
- Click Tailoring > Forms Designer.
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Type the name of the form (menu.gui.pm) in the Form field of the Forms Designer dialogue box, and then click Search.
The Incident Management menu opens.
- Click Design to open the Properties Box and the Tool Palette.
- Use the Label tool to add a new label to the form. Ensure that the length of the label field is long enough to accommodate your message.
- In the Properties Box, erase Caption. Ensure this field is blank.
- Set Input to $SYSPUB.xxx, where xxx is your initials. The Label field is an empty box outlined with a dotted line in the Design mode.
- Click OK to save your changes. The label field is invisible in this mode.
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