Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
- Format Control
- Format Control processes
- Accessing Format Control
- Using expressions in Format Control
- Sequential numbering for Format Control
- Array maintenance
- Determine parameters without using the RAD editor
- Invoke auditing from Format Control
- Special processing considerations: Incident Management
- Special processing considerations: Change Management
- Format Control and eventout records
- Format Control error messages
- Common routines called from Format Control
Accessing Format Control
You can access the Format Control utility in Service Manager as follows:
- Access Format Control from Forms Designer:
Note: The best method for accessing Format Control is through Forms Designer. Accessing the record from the form with the same name as the Format Control record reduces your chances of accessing the wrong record.
- Click Tailoring > Forms Designer.
- Type the name of the form you want to view in the Form field of the Forms Designer dialog box.
- Click Search to find the form.
- Click Format Control from the More Actions menu. The Format Control record opens for the selected form.
- Access Format Control from Database Manager:
Note: To access the Format Control Additional Options for Change Management, you must select Administration Mode or you will be using Change Management instead of Database Manager.
Click Tailoring > Database Manager.
- To access Format Control directly:
Note: Accessing Format Control directly without going through Forms Designer enables you to search for an existing record or create a new record.
Click Tailoring > Format Control.
Related concepts
Format Control
Array maintenance
Array structure maintenance functions
Related tasks
Open a Format Control record
Add a Format Control record
Turn on menu forms by using Format Control
