Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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How do I create good RDBMS mappings?
The following tips will help you create good mappings between your Service Manager DBDICT records and your RDBMS.
- Use the DBDICT utility to create and update RDBMS mappings. See Database dictionary (DBDICT) utility.
- Provide Service Manager with create, alter, and drop table rights. See Mapping rights.
- Choose an array mapping that meets your data access needs. See Array mapping options.
- Only change data type mappings to increase the column width and between character data types. See Valid data type changes.
- Know when your database dictionary changes will cause Service Manager to add, update, or delete RDBMS mappings. See When are RDBMS mappings added or updated?.
Related concepts
Database dictionary (DBDICT) utility
Mapping rights
Array mapping options
Valid data type changes
When are RDBMS mappings added or updated?
