New array mapping

Suppose we have chosen to remap our assignment.groups array to a multi-row array table with the following values.

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Multi-row array table remapping options
Mapping option	Value
Next available alias table	a6
Array field remapped to alias table	a6
Array sub-element remapped to alias table	a6
Array sub-element remapped to simple data type	VARCHAR
Array sub-element length remapped to appropriate value	VARCHAR(60)

Multi-row array table remapping options

Mapping option

Value

Next available alias table

Array field remapped to alias table

Array sub-element remapped to alias table

Array sub-element remapped to simple data type

VARCHAR

Array sub-element length remapped to appropriate value

VARCHAR(60)

You can use the following steps to remap the agreement.ids field from a field in the main table array to a multi-row array table.

Open the hpeoperator file in the database dictionary utility.

Double-click on the assignment.groups array field.

In the SQL Table field, type a6.

Click Next to change the mapping of the array sub-element.

In the SQL Name field, verify that the column name meets the naming conventions for your RDBMS. For example, AGREEMENT_IDS is a valid name for a Microsoft SQL Server column.

In the SQL Type field, type VARCHAR(60).

In the SQL Table field, type a6.

Click OK to update the mapping

Click OK to save the incident database dictionary record. Service Manager displays remapping status messages in the top right of the form.