Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
|
|
| Either word in a topic |
|
|
| Topics that do not contain a specific word or phrase |
|
|
| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
| A combination of search types | ( ) parentheses |
|
Response to a request via SOAP Web Services
The response to a request via SOAP Web Services is as follows:
<SOAP-ENV:Envelope xmlns:SOAP
-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Body>
<TerminateChangeResponse message="Success" returnCode="0"
schemaRevisionDate="2008-05-21" schemaRevisionLevel="5" status="SUCCESS"
xsi:schemaLocation="http://servicecenter.peregrine.com/PWS http://<sm
server>.americas.hpqcorp.net:13701/sc62server/ws/Change.xsd"
xmlns="http://servicecenter.peregrine.com/PWS"
xmlns:cmn="http://servicecenter.peregrine.com/PWS/Common"
xmlns:xsd="http://www.w3.org/2001/XMLSchema"
xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<model>
<keys>
<ChangeNumber type="String">C10027</ChangeNumber>
</keys>
<instance recordid="C10027 - test"
uniquequery="header,number="C10027"">
<header type="Structure">
<ChangeNumber type="String">C10027</ChangeNumber>
<Category type="String">Release Management</Category>
<Status type="String">terminated</Status>
<ApprovalStatus type="String">approved</ApprovalStatus>
<RequestedBy type="String">ALSTON, LOU</RequestedBy>
<Coordinator type="String">CM 3</Coordinator>
<Reason type="String">problem</Reason>
<CurrentPhase type="String">Verification</CurrentPhase>
<Priority type="String">1</Priority>
<DateEntered type="DateTime">2008-05-
27T16:34:26+00:00</DateEntered>
<Open type="Boolean">false</Open>
<BackoutDuration
type="Duration">P0DT0H0M0S</BackoutDuration>
<CloseTime type="DateTime">2008-05-
27T16:34:26+00:00</CloseTime>
<Company type="String">advantage</Company>
<BriefDescription type="String">test</BriefDescription>
</header>
<description.structure type="Structure">
<Description type="Array">
<Description type="String">test</Description>
</Description>
</description.structure>
<middle type="Structure">
<Location type="String">North America</Location>
<Misc2 type="String">pass</Misc2>
<MiscArray3 type="Array">
<MiscArray3 type="String">test passed</MiscArray3>
</MiscArray3>
</middle>
<close type="Structure">
<CompletionCode type="Decimal">1</CompletionCode>
<ClosingComments type="Array">
<ClosingComments type="String">Terminating
Change</ClosingComments>
</ClosingComments>
</close>
<Urgency type="String">1</Urgency>
<InitialAssessment type="String">1</InitialAssessment>
</instance>
</model>
<messages>
<cmn:message type="String">Audit Record successfully recorded
and added.</cmn:message>
<cmn:message type="String">Change C10027 Phase Verification
Closed by System Administrator.</cmn:message>
</messages>
</TerminateChangeResponse>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>END
