Manage Languages

Concepts

Multiple foreign languages can be associated with a Consumer organization. Adding foreign languages to a Consumer organization enables the Service Manager Service Portal Organization Administrator to translate the properties of items into a foreign language so the items can be viewed in the foreign language. The properties of catalogs, categories, and catalog items can be translated and viewed in foreign languages.

The Service Manager Service Portal Administrator can manage languages in all Consumer organizations.

The Service Manager Service Portal Organization Administrator can manage languages within one Consumer organization.

Tasks

The Service Manager Service Portal Administrator and Organization Administrator can perform these tasks in the Languages view:

• View Languages
• Add Language
• Set Default Language
• Delete Language

View Languages

To view all of the languages in a Consumer organization:

1. Click the Identity application in the Launchpad.
2. In the Organization List view, click the Consumer organization that contains the languages you want to view.
3. In the Organization Details view, click Languages.

The Languages view is displayed and all of the languages in the Consumer organization are listed.

Add Language

To add a language to a Consumer organization:

1. In the Languages view, click Add Language.
2. In the Add Language dialog, select the language to be added to the organization.
3. Click Add to finish and save your changes.

The new language is displayed in the Languages list.

Set Default Language

To set a language as the default language in a Consumer organization:

1. In the Languages view, for the language you want to set as the default language, click Set as Default.

The specified language is now the default language.

Delete Language

To delete a language from a Consumer organization:

1. In the Languages view, for the language you want to delete from the organization, click the delete icon.
2. Confirm deleting the language from the organization.

The former language is deleted from the organization.

 

Related Topics

• Manage Organizations – Create, revise, and delete organizations.
• Manage Roles – Associate roles to groups and remove roles from groups.
• Manage Groups – Create, revise, and delete groups within an organization.
• Manage Permissions – Associate groups and permissions to roles and remove groups and permissions from roles.
• Manage Impersonations – For request on behalf, create and delete impersonations.
• Service Manager Service Portal Automation License – Manage Service Manager Service Portal licensing.