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Delete an attachment

To delete an attachment from a record, follow these steps:

  1. Open the record from which you want to delete an attachment. To do this, select a record from the queue or search for a specific record.
  2. Scroll down to and click the Attachments tab.
  3. To delete a single file, click the X icon in the Remove column.

    To delete multiple files, select the files that you want to delete by using the check-boxes next to the file names, and then click Remove.

  4. In the dialog box that appears, confirm the deletion.
  5. Click Save.

Related topics

View the attachment history
Add an attachment
Open an attachment