Mass add/update function errors

If Service Manager encounters an error in any record during a Mass Add or Mass Update, it does not make any changes to the record. Instead, it prompts the user to do one of the following:

  • Fix the errors in the record and Retry the add or update function
  • Skip to the next record
  • Force updates to the record

Related topics

Adding multiple records
Multiple-record functions
Options for Mass Update
Updating multiple records