Options for Mass Update

The following are the available options for Mass Update if validations on format control fail:

Option Action
Retry Reruns the mass update function on the selected records. Service Manager once again validates each record in the mass update against its format control.
Skip Skips the current record without making any changes.
Force Updates the current record with whatever information that you entered, regardless of format control.

Related topics

Multiple-record functions
Updating multiple records
Mass add/update function errors
Format Control