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Incident management downtime record

You can access Incident Management downtime records by using the Incident Management Security Administration Utility to show the availability of a selected device. Availability measures the ability of a device or component to provide service within a measured time frame. There are three downtime measurements.

Type of availability Description
Explicit unavailability The downtime experienced by the failing device.
Implicit unavailability The downtime experienced because of the failure of a parent or controlling device.
Perceived unavailability The explicit or implicit downtime during normal business hours. The total reflects only working hours.

Add a downtime record