How to Add Custom queries to Integration Population Jobs

Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

In order for the integration to send your custom Service Manager web service object and fields to your UCMDB system, you must add your custom queries to the population job between your Service Manager data store and your UCMDB data store. The following steps illustrate how to add the custom rdbmsData query described in previous sections.

To add custom queries to population job definitions:

Navigate to Data Flow Management > Integration Studio.

Double-click the name of your Service Manager integration point. For example, SM Integration.

Click the Population tab.

Select a population job. For example, SM Configuration Item Population job.

Click the Edit Integration Job button