How to Add a CI Attribute to the Integration for Data Push

You can use the following steps to add a CI attribute to the integration.

  1. Does the CI attribute already exist in the UCMDB class model?

    Yes. Go to Step 3.

    No. Go to Step 2.

  2. Add the CI attribute to the UCMDB class model.

    See How to Add the CI Attribute to the UCMDB Class Model.

  3. Add the CI attribute to the query layout.

    See How to Add a CI Attribute to the Query Layout.

  4. Add the CI attribute to the Service Manager table.

    See How to Add the CI Attribute to the Service Manager Table.

  5. Create a web service field to support the CI attribute.

    See How to Create a Web Service Field to Support the CI Attribute.

  6. Add a managed field to monitor changes in the CI attribute.

    See How to Add a Managed Field to Support the CI Attribute.

  7. Map the CI attribute to a web service field.

    See How to Map the CI Attribute to a Web Service Field.