Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
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Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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PD Change module
A typical usage of your Mobile Applications is to approve or deny a change on the smartphone regardless of the change's category. Based on the phases and workflows introduced by PD, a series of chm.*.mobile sample forms are designed for Mobile Applications to address the Emergercy, Standard, Normal changes and the Change Proposals. For Normal or Standard changes, or Emergency changes in a phase other than E-CAB Approval , you need to define your own forms. Otherwise, the original PD forms will be exposed on Mobile Applications client.
You need to move the created Emergency change to the E-CAB Approval phase in Service Manager before utilizing them on Mobile Applications client. For any Emergency change in the E-CAB Approval phase, Mobile Applications client displays Change Main, Updates, and Approval groups as corresponding tabs in the Detail view. You are able to approve, deny and update a change in this phase. In addition, you are also able to search for any approved or denied change by using global search and then retract the change.
