Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
|
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Secure Sockets Layer (SSL) encryption and server certificates
Secure Sockets Layer (SSL) configuration options
Service Manager supports several different Secure Sockets Layer (SSL) configurations that you can use to protect communications between the server and clients. The following is a list of the most common SSL configurations in order of increasing security and setup required:
| Configuration Type | SSL encryption? | Server credentials authenticated? | Client credentials authenticated? | Client can bypass login screen? | Additional certificates required |
|---|---|---|---|---|---|
| Required SSL encryption | Required Set from server |
Yes | No | No | • Certificate authority certificate • Server certificate |
| Required SSL encryption and client authentication | Required Set from server |
Yes | Yes | No | • Certificate authority certificate • Server certificate • Web tier certificate • Windows client certificates |
| Required SSL encryption and trusted clients | Required Set from server |
Yes | Yes | No | • Certificate authority certificate • Server certificate • Web tier certificate • Windows client certificates |
Related topics
Example: Enabling required SSL encryption
Example: Enabling required SSL encryption and client authentication
Example: Enabling required SSL encryption and trusted clients
Example: Enabling trusted sign-on
Example: Generating a client certificate with OpenSSL
Example: Generating a server certificate with OpenSSL
Example: Viewing the contents of a cacerts file
Trusted sign-on
What are PEM files?
What is a cacerts file?
Related topics
Requirements for required SSL encryption
Requirements for required SSL encryption and client authentication
Requirements for required SSL encryption and trusted clients
Requirements for trusted sign-on
Related topics
Add a client certificate to the web tier
Add a client certificate to the Windows client
Update the cacerts keystore file
Use keytool to create a certificate request
Use keytool to create a private key
