Set the default password reset

Applies to User Roles:

System Administrator

To set the default password reset:

  1. Click System Administration > Base System Configuration > Miscellaneous > System Information Record.
  2. Click the Passwords tab.
  3. Click the Password Standards tab.
  4. Select one of the following options:
    • Prevent Pwd Reset — select this option to disable the password reset option.
    • Reset to User Name — select this option to reset passwords to the operator's login name.
    • Prompt for Value — select this option to have Service Manager prompt the system administrator for a new password.

      Tip: For increased security, the system administrator can also select the password expired option in the operator record. Doing so requires reset users to change their passwords at the next login.

    • Reset to Value — select this option to type a global password that applies to all reset users.
  5. Click Save.

Related topics

Lockout feature
System information record

Related topics

Enable the user lockout feature
Reset a locked out user