Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.

Search for | Example | Results |
---|---|---|
A single word | cat
|
Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |

Search for | Operator | Example |
---|---|---|
Two or more words in the same topic |
|
|
Either word in a topic |
|
|
Topics that do not contain a specific word or phrase |
|
|
Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
|
A combination of search types | ( ) parentheses |
|
Register an integration template in SMIS
You need to register an integration as a template in SMIS before it is available in the template list in SMIS. You can view or edit an integration template after it is registered in SMIS.
Register an integration template
To register an integration as a template, follow these steps:
-
Register the general information of the integration template.
- Log on to Service Manager as a system administrator.
- From Database Manager, open the SMISRegistry.g form.
-
On the General tab, enter the following information of the integration:
Field Description Name Name of the integration template. Version Version of the integration template. Manager Class Name Script name of the manager of the integration. Controller Class Name Script name of the controller of the integration. If this field is left blank, a default controller is used. SM Adapter Name of the Service Manager adapter. Endpoint Adapter Name of the endpoint adapter. Instance Count Maximum allowed number of instances of the integration. Category Category of the integration (Schedule-based or UI-based). See the following screenshot for an example.
-
Enter parameters required for the integration.
- Select the Parameters tab.
- If necessary, enter parameter categories for the integration.
-
On the General Parameters and Secure Parameters tabs, enter parameters of the integration.
Note Newly added parameter categories are not available in the
Category
list until the form is saved and then reopened.There is a default
Global
category. SMIS will initialize all parameters of this category to global variables, which can be used in Service Manager. These parameters can only be set to true or false.
-
Edit the out-of-box mappings.
-
On the General tab, click the Go to Configure Field Mapping link. The Registry Field Mapping page opens.
-
On the Field Mapping tab, add or edit field mappings.
-
On the Field Mapping tab, click Edit Callback to edit callbacks, or click Clear Callback to delete callbacks.
-
On the Value Mapping tab, add or edit value mappings.
-
Click Finish.
Note The default fields in the drop-down list are defined in the
getFields
method of the Service Manager adapter and endpoint adapter. Each mapping value can be calculated by combining the direct mapping value, default value, value mapping table, and callback value. For information about the processing logic of mapping, see Processing Logic of the Mapping Functionality. -
View or edit a registered integration template
Once you have registered an integration template in SMIS, a record is created in the SMISRegistry.g form. You can view or edit the integration template.
To view or edit a registered integration template, perform the following steps:
- Log on to Service Manager as a system administrator.
- From Database Manager, open the SMISRegistry.g form.
-
Select the Parameters tab, and remove the Global category from the Parameter Category Definition pane.
Note The Global category is a default category, which displays on the Parameters tab by default. If you do not clear it before performing a search, the search returns only those records with global parameters.
-
Click Search. A list of integration templates displays.
-
Select a record to view or edit the details. See Register an integration template.
We welcome your comments!
To open the configured email client on this computer, open an email window.
Otherwise, copy the information below to a web mail client, and send this email to ovdoc-ITSM@hpe.com.
Help Topic ID:
Product:
Topic Title:
Feedback: