Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Develop > SMIS Developer Guide > Overview

Overview

Service Manager Integration Suite (SMIS) is a platform that provides centralized management of integration instances, which fall into two categories:

Schedule-based: runs as a schedule in the background.
UI-based: Can be only invoked in the user interface (UI).

SMIS is also a plug-in-based development platform that enables you to complete the following tasks:

Reuse common functions and resolves conflicts across integrations
Customize a default controller to suit the workflow of your integrations
Use JavaScript to develop integration templates

An integration must be registered as a template so that it can be added to SMIS. To register an integration as a template, the integration must be developed by following the Service Provider Interface (SPI) provided by SMIS.

The functional block diagram of SMIS and a sample integration are shown in the following figure.

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