Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Administer > Service Request Catalog Customization Guide > Service Manager configuration for Service Request Catalog > Tailoring Check-Out Panels > Edit an Exsiting Configuration

Edit an existing configuration

You can edit an existing configuration for checkout panel, including the default out-of-box checkout panels. You can use the following steps to modify the default checkout panels to do any of the following:

Enable or disable attachments.
Change the name of the configuration as it appears in HPE Service Manager.
Change the name of the checkout panel as it appears in the Service Request Catalog user interface.
Change the company for which the checkout panel applies.

To complete any of the Service Manager tailoring tasks, start with these basic steps.

Start a Service Manager Windows client session. Make sure the Service Manager Windows client connects to a Service Manager 9.50 server. The client can be an earlier version, but the server must be a 9.50 server.
Expand the left Navigation pane.
Click Tailoring > SRC Tailoring > Checkout Panel. Service Manager displays an SRC Configuration wizard. The first page of the wizard lists existing configurations. There can be a maximum of three configurations that add new sections with custom fields to the Support catalog, Services catalog, or Support checkout panel.

Then, to edit the configuration, follow these steps:

Click Edit Configuration.
Edit the field you wish to change.
Click Next.

Localize a configuration

To localize a configuration, follow these steps:

Log on to the Service Manager client as a system administrator.
Type db in the command box, type svcSrcConfig in the Table field, and then click Search.
Double-click svcSrcConfig in the search list, and then click Search.
Select the checkout panel configuration you want to localize.
In the details panel, find the Label Id under Options fields that you want to localize.
Type message in the command box, type srcconfig in the class field, 23 in the Message Number field, and then click Search.
Modify the text and language code that you want to localize. For example for the fr language code, enter the appropriate text in French, and then click Add.

Send Help Center feedback