Search for	Example	Results
A single word	`cat`	Topics that contain the word "cat". You will also find its grammatical variations, such as "cats".
A phrase. You can specify that the search results contain a specific phrase.	`"cat food"` (quotation marks)	Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase.

Search for	Operator	Example
Two or more words in the same topic	`AND` `and` `+` (plus symbol) `&` (ampersand)	`cat AND dog` `"cat food"+milk` `"cat food"&"dog food"`
Either word in a topic	`OR` `or` `\|` (pipe)	`cat OR dog` `cat \| dog`
Topics that do not contain a specific word or phrase	`NOT` `not` `!` (exclamation point)	`NOT cat` `! dog`
Topics that contain one string and do not contain another	`^` (caret)	`cat ^ mouse`
A combination of search types	`( )` parentheses	`cat + (dog \| mouse)` `cat \| dog + (! mouse)`

Service Manager9.50

Install > Install the Service Manager web tier > Configure a web server to redirect requests to the web tier

Configure a web server to redirect requests to the web tier

You can configure a web server to redirect web-client specific URLs to the Service Manager Web tier. The following instructions illustrate redirecting requests from a Windows Internet Information Services (IIS) web server to the default Web tier URL.

Edit the workers2.properties file in IIS to include the following five parameters:

[uri:/webtier-9.50/servlet/*]
info=Prefix mapping
[uri:/webtier-9.50/*.jsp]
info=Extension mapping
[uri:/webtier-9.50/*.do]
info=Extension mapping
[uri:/webtier-9.50/attachments/*]
info=Extension mapping
[uri:/webtier-9.50/cwc/nav.menu]
info=Extension mapping

Note If you change the default application name from webtier-9.50, you will need to change the URI mappings to match your Web tier’s application name.

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