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A combination of search types | ( ) parentheses |
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- Automated deployment of changes
- Add OO flow links to a new change record
- Add OO flow links to an existing change record
- Update OO flow links in a change record
- Remove OO flow links from a change record
- Manually launch change flows
- Automatically launch change flows upon approval
- Automatically launch change flows on a schedule (for a new change)
- Automatically launch change flows on a schedule (for an existing change)
- View execution results of change flows
Automatically launch change flows on a schedule (for an existing change)
User roles: Change Manager, Change Coordinator, and Release Manager
Note You can update OO flow links only in a change record of a category other than either of the following:
- Subscription
- Unplanned Change
To set an automatic execution time for OO flows of an existing change:
- Log on to the Service Manager Web client.
- Open an existing change record that meets the conditions previously mentioned.
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In the OO Flow Links section, do either of the following:
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Select Use a fixed date as the Automation Type. The Scheduled Time field is displayed. Select a date and specify a time, such as 06/04/10 10:00:00.
Note The date/time format is determined by your profile date/time format.
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Select Use a field in the record + interval as the Automation Type. The Change Field and Interval fields are displayed. Select a field in the Change Field list as the base time, and then enter a value in the Interval field using the “+/-ddd hh:mm:ss” format. Note that a space is required between ddd and hh, and you can omit the plus sign (+) for positive intervals.
For example, if you select Requested End Date in Change Field and enter -1 02:30:10 in Interval, the OO flows of the change will be automatically launched one day, two hours, thirty minutes, and ten seconds before the Requested End Date.
Note
- The automation execution time should be a future time between the Planned Start and Planned End.
- The automation execution time you selected is not validated now. Instead, the time will be validated when the change moves to the pre-defined phase. If the validation fails, you will receive a warning and the change cannot advance to implementation. In this case, you have to reset the execution time. To do so, click Cancel and move the change back to a phase prior to Change Approval (or back to “Assess” or “Plan and Design”), reset the automation execution time, and then go through the change phases again.
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Related concepts
Automated deployment of changes
Related tasks
Add OO flow links to a new change record
Add OO flow links to an existing change record
Update OO flow links in a change record
Remove OO flow links from a change record
Manually launch change flows
Automatically launch change flows upon approval
Automatically launch change flows on a schedule (for a new change)
View execution results of change flows
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