Searching the Help
To search for information in the Help, type a word or phrase in the Search box. When you enter a group of words, OR is inferred. You can use Boolean operators to refine your search.
Results returned are case insensitive. However, results ranking takes case into account and assigns higher scores to case matches. Therefore, a search for "cats" followed by a search for "Cats" would return the same number of Help topics, but the order in which the topics are listed would be different.
Words and Phrases
| Search for | Example | Results |
|---|---|---|
| A single word | cat
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Topics that contain the word "cat". You will also find its grammatical variations, such as "cats". |
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A phrase. You can specify that the search results contain a specific phrase. |
"cat food" (quotation marks) |
Topics that contain the literal phrase "cat food" and all its grammatical variations. Without the quotation marks, the query is equivalent to specifying an OR operator, which finds topics with one of the individual words instead of the phrase. |
Using Boolean Operators
| Search for | Operator | Example |
|---|---|---|
|
Two or more words in the same topic |
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| Either word in a topic |
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| Topics that do not contain a specific word or phrase |
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| Topics that contain one string and do not contain another | ^ (caret) |
cat ^ mouse
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| A combination of search types | ( ) parentheses |
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- Service Manager Exchange with SAP Solution Manager Installation and Administration Guide
- Existing Fragmented Incident Management Workflow
- Deployment Scenarios
- Installing and Configuring SMSSMEX
- Upgrading to SMSSMEX V1.20
- Customizing HPE Service Manager
- Configuring SAP Solution Manager
- Configuring Security
- Licensing
- Status Page
- Troubleshooting
- Incident Exchange Details
- Installing and Configuring SAPCRYPLIB
- Logging
- Deploying Button Icons
- SAP System Landscape Directory Registration
Deploying button icons
SMSSMEX enhances the functionality of Service Manager by adding some buttons in incident form to trigger message exchange related actions. The icons for the buttons are provided additionally in the release package (under <SMSSMEX Release Package>\icons folder). You can deploy them to the Service Manager Client manually.
Service Manager has two client applications: Windows Client and Web Client. For each of the clients, the icons should be deployed separately.
Windows Client
Copy button icons from <SMSSMEX Release Package>\icons folder to <Client_Home>\plugins\com.hp.ov.sm.client.eclipse.user_9.xx\src\resources\icons\obj16
For more information, see Service Manager Installation Guide.
Web Client
Copy the button icons from <SMSSMEX Release Package>\icons folder to <WebApps_Root>\webtier-<version>\images\toolbar directory.
We welcome your comments!
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